1.1Your use of Surflare's products, software, services and web sites (referred to collectively as the "Services" in this document and excluding any services provided to you by Surflare under a separate written agreement) is subject to the terms of a legal agreement between you and Surflare. This document explains how the agreement is made up, and sets out some of the terms of that agreement.
1.2Unless otherwise agreed in writing with Surflare, your agreement with Surflare will always include, at a minimum, the terms and conditions set out in this document. These are referred to below as the "Universal Terms".
1.3Your agreement with Surflare will also include the terms of any Legal Notices applicable to the Services, in addition to the Universal Terms. All of these are referred to below as the "Additional Terms". Where Additional Terms apply to a Service, these will be accessible for you to read either within, or through your use of, that Service.
1.4The Universal Terms, together with the Additional Terms, form a legally binding agreement between you and Surflare in relation to your use of the Services. It is important that you take the time to read them carefully. Collectively, this legal agreement is referred to below as the "Terms".
1.5If there is any contradiction between what the Additional Terms say and what the Universal Terms say, then the Additional Terms shall take precedence in relation to that Service.
2.1In order to use the Services, you must first agree to the Terms. You may not use the Services if you do not accept the Terms.
2.2You can accept the Terms by:
3.1Surflare has subsidiaries and affiliated legal entities around the world ("Subsidiaries and Affiliates"). Sometimes, these companies will be providing the Services to you on behalf of Surflare itself. You acknowledge and agree that Subsidiaries and Affiliates will be entitled to provide the Services to you.
3.2Surflare is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which Surflare provides may change from time to time without prior notice to you.
3.3As part of this continuing innovation, you acknowledge and agree that Surflare may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at Surflare's sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform Surflare when you stop using the Services.
3.4You acknowledge and agree that if Surflare disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.
3.5Supported platforms, devices, operating systems, protocols, and features may vary by product, plan, app version, region, and device type. Surflare may update, add, remove, or discontinue support for specific platforms, devices, protocols, or features from time to time.
3.6Surflare's IP addresses change from time to time. Surflare does not guarantee static / fixed / non-changing IPs on any VPN servers. Dedicated IPs are also subject to occasional change / swap, but it happens rarely.
4.1You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from the United States or other relevant countries).
4.2You are solely responsible for understanding and complying with all laws and regulations that apply to your use of the Services, including the laws of your country of residence, the jurisdiction from which you access the Services, and any jurisdiction in which your use of the Services has effect.
4.3You are not allowed to access or use Surflare Services if you are located, incorporated or otherwise established in, or a citizen or resident of:
4.5Surflare may, in its sole discretion, implement controls to restrict access to its Services or website in any of the Restricted Jurisdictions. If Surflare determines that you are accessing the Services or Surflare website from any Restricted Jurisdiction, or have given false representations as to your location of incorporation, establishment, citizenship or place of residence, Surflare reserves the right to close any of your accounts immediately and prohibit further access to Surflare Services without any claim for refund.
4.6You agree that you will not engage in any activity that interferes with, disrupts, abuses, or places an unreasonable load on the Services, or the servers and networks connected to the Services. This includes but is not limited to spamming, hacking, network attacks, unauthorized access, bulk access, scraping, harvesting, abusive automation, or using the Services to send unsolicited or unlawful content.
4.7Unless you have been specifically permitted to do so in a separate agreement with Surflare, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
4.8You agree that you are solely responsible for (and that Surflare has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which Surflare may suffer) of any such breach.
4.9Surflare account is untransferable. You can use it only on your own authorized devices and within the device and simultaneous connection limits of your active plan. You may not rent, sell, transfer, or share your Surflare account. Surflare may require you to authorize devices that are allowed to connect to VPN services through a member-zone control panel.
4.10Some product features advertised on our website (such as but not limited to Smart Routing) and certain protocols may be unavailable in your country. For complete details about availability of individual features please ask our support. By purchasing Surflare membership you agree that some features / protocols / devices supported may be limited without prior notice. Such change of available services is not a valid reason for full nor partial refund.
4.11Any rewards in form of affiliate commission, free membership or other special rewards will be granted only if the invited user and inviting user are different entities and do not share the same devices and the memberships are not paid for by the same entity. Reseller and affiliate commission are mutually exclusive.
4.12Unless expressly permitted by Surflare, you may not resell, redistribute, sublicense, make available, or operate the Services as a public proxy, relay, scraping infrastructure, bulk account operation tool, or any other service for third parties.
5.1Surflare may update these Terms from time to time to reflect changes to the Services, business practices, legal requirements, security needs, or other valid reasons.
5.2Unless otherwise stated, updated Terms will take effect when they are published on the Surflare website or otherwise made available through the Services.
5.3If we make material changes that affect your rights or obligations, we will use reasonable means to notify you, such as by email, in-app notice, account notice, or notice on our website.
5.4Your continued use of the Services after the updated Terms take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.
6.1Surflare may suspend, restrict, or terminate your access to the Services, your account, or any part of the Services if we reasonably believe that you have violated these Terms, created legal, security, operational, or reputational risk, or used the Services in a way that may harm Surflare, other users, third parties, or the public.
6.2Surflare may take action under this section for reasons including, but not limited to: payment fraud, stolen credit cards, unauthorized payments, abusive chargebacks, account sharing, resale or redistribution of the Services, abuse of promotions or rewards, attempts to bypass service limitations, attacks against networks or systems, malware, phishing, scams, fraud, spam, harassment, threats, exploitation, child sexual abuse material, terrorism, credible threats or incitement of violence, or any other unlawful, harmful, or abusive activity.
6.3Where practical and legally permissible, Surflare may provide notice before or after suspending, restricting, or terminating access. However, Surflare may act immediately and without prior notice where we believe immediate action is necessary to protect the Services, users, third parties, payment systems, legal compliance, or public safety.
6.4If your access is suspended, restricted, or terminated because of your violation of these Terms, suspected fraud, payment abuse, or unlawful or abusive activity, you will not be entitled to any refund or compensation, except where required by applicable law.
6.5Surflare may also terminate or discontinue any Service, account, or subscription for convenience, business, legal, technical, or operational reasons. In such cases, any refund or credit, if applicable, will be handled according to the applicable Refund Policy and mandatory laws.
7.1Surflare prices are subject to change without any notice.
7.2You may be charged in a different currency than the currency shown for prices on Surflare website. In such case, this fact will always be made clearly visible to you during checkout process.
7.3No discounts and promotions can be combined
8.1For the purposes of these Terms, "Surflare", "we", "us", or "our" refers to the Surflare entity that provides the Services to you.
8.2Payments may be processed by Surflare, its affiliates, or third-party payment service providers depending on your location and payment method.
8.3If your purchase is processed by a third-party payment service provider, app store, reseller, or other payment platform, your payment may also be subject to that provider's terms, conditions, and privacy policy.
9.1The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Surflare disclaims all warranties, whether express, implied, statutory, or otherwise, including any warranties of merchantability, fitness for a particular purpose, non-infringement, availability, reliability, security, or error-free operation.
9.2Surflare does not warrant that the Services will meet your requirements, be uninterrupted, timely, secure, error-free, or available in every location, or that any defects will be corrected.
9.3VPN service coverage, speeds, server locations, routes, protocols, IP addresses, streaming access, and overall service quality may vary due to network conditions, device limitations, third-party services, maintenance, emergencies, legal or regulatory requirements, or other factors beyond Surflare's control.
9.4To the maximum extent permitted by applicable law, Surflare and its affiliates, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or use, arising out of or relating to your access to, use of, or inability to use the Services.
9.5To the maximum extent permitted by applicable law, Surflare's total liability for any claim arising out of or relating to the Services or these Terms shall not exceed the amount you paid to Surflare for the Services giving rise to the claim during the three months immediately preceding the event giving rise to the liability.
9.6Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
10.1These Terms shall be governed by and construed in accordance with the laws of the British Virgin Islands, excluding conflict of law rules.
10.2Nothing in these Terms limits any mandatory consumer protection rights that you may have under the laws of your country of residence.
10.3Before starting formal legal proceedings, you agree to first contact Surflare and attempt to resolve the dispute informally.
10.4Any judicial proceeding arising out of or relating to these Terms or the Services shall be brought before the courts of the British Virgin Islands, unless mandatory laws applicable to you provide otherwise.
Last Updated: July 2026